Spring Predictions for Customer Service and Support
Take advantage of the latest customer support and service trends this spring.
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Mistica Maldonado
- Jan 5
- 2 min
How to Set Client Expectations and Why It's Important
Managing client expectations is the first step towards building a great relationship.
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Mistica Maldonado
- Dec 22, 2022
- 2 min
Marketing Trends You Need to Know
Consumer attitudes and preferences are rapidly changing; 2023 might see markets focusing on how to incorporate data to find and engage targe
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Mistica Maldonado
- Dec 3, 2022
- 3 min
What To Know About Client Onboarding for Service Providers
A successful onboarding process provides new clients with the tools and resources they need for success.
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Mistica Maldonado
- Nov 2, 2022
- 2 min
Social Selling Trends
The convenience of eCommerce, combined with changes in consumer behavior, reflects a stronger demand for online shopping.
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Mistica Maldonado
- Oct 12, 2022
- 2 min
Blog Trends You Should Know About
One digital area you should consider enhancing as content marketing budgets increase is blogging.
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Nicole Wetzell
- Sep 4, 2022
- 5 min
Three Tessitura Conference Takeaways
What we learned about version 16, audience development, and managing talent at the Tessitura Conference.
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Mistica Maldonado
- May 26, 2022
- 2 min
Best Practices for Video Content
Best Video Content Practices for social channels of communication.
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Mistica Maldonado
- Feb 23, 2022
- 2 min
Ways People Can Support Small to Medium Businesses Online
Small to medium-sized businesses and nonprofits easily get lost online. Discover how your customers can help increase your presence.
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Nicole Wetzell
- Feb 21, 2022
- 3 min
Why You Need to Think About Online Privacy & Marketing Now
Increasing online privacy is a marketing trend. Learn the background and how to create effective marketing strategies.
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Nicole Wetzell
- Jan 25, 2022
- 3 min
What You Need to Know About Low-Cost Marketing Fees
If you watched the TV show Mad Men, you'll remember many scenes where Don, Peggy, and other characters from Sterling Cooper work late...
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Nicole Wetzell
- Jan 24, 2022
- 3 min
SEO - Nabbing the Coveted First Spot
SEO is based on much more that knowing what keywords to use. Read for more tips on how to improve your SEO.
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Mistica Maldonado
- Jan 10, 2022
- 2 min
January Social Content Inspiration
Hello, 2022! As we ease into the new year, one project on many people's 2022 to-do lists is upping their social media game. The first...
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Nicole Wetzell
- Dec 8, 2021
- 3 min
5 Marketing Trends for 2022
Read 2022 marketing trends that will help you make sense of the significant changes happening and determine what's best for your business.
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Nicole Wetzell
- Oct 10, 2021
- 1 min
Customer Service Tips in 60 Seconds
Watch how to take your customer service to the next level in 60 seconds with some easy-to-implement tips.
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Nicole Wetzell
- Oct 5, 2021
- 1 min
Case Study: Complete Vision Care Brand Refresh & Web Redesign
Read more on how NEW Consulting worked with Oak Lawn's Complete Vision Care (CVC) on a brand refresh and website redesign.
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Mistica Maldonado
- Sep 30, 2021
- 3 min
Shadow banning
Information about Instagram's shadow banning accounts and tips on how to not get shadow banned.
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Nicole Wetzell
- Aug 12, 2021
- 3 min
7 Reflections After One Year in Business
Several years ago, I thought about starting my own business. I knew that I was deeply committed to helping businesses and nonprofits that...
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Nicole Wetzell
- Jul 14, 2021
- 2 min
Customer Service vs Experience
Why you need to learn the difference and include both in your marketing and engagement strategies.
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Nicole Wetzell
- Apr 29, 2021
- 2 min
NEW Talk (Ep 6): Jay Pastucha: Theater During COVID-19
Jay Pastucha is the Executive Director at Oil Lamp Theater, who discuses adapting during the pandemic.
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