Nicole Wetzell5 days ago3 minGet to Rockstar Status When You Use a Case Management System.“My friend would never do anything to the level of getting ejected from a place of business.” “Well, they just did this weekend.”...
Nicole WetzellDec 26, 20233 min2024 Marketing and Customer Experience Trends To WatchAs we look ahead to 2024, we take a look at trends we think will shape the marketing and customer experience arena.
Mistica MaldonadoJun 21, 20233 minThe era of personalization in marketingThe era of personalization in marketing refers to the shift toward tailoring marketing efforts to meet consumers' individual needs.
Mistica MaldonadoFeb 9, 20232 minSpring Predictions for Customer Service and Support Take advantage of the latest customer support and service trends this spring.